privacy policy

Personal Data Collection Statement

Kangpak Tong Co., Ltd.("Our Company")Your personal information will be used to set up your membership。Members will be provided with health-related information and information about the company's products and services。

  1. our commitment

We thank you for trusting us and entrusting us with your personal data。We are committed to protecting your privacy,take all reasonable precautions,and comply with all applicable laws and regulations on personal data protection in Hong Kong that may be revised from time to time,To protect your personal information from misuse and improper use。We will review this privacy policy regularly and may modify it at any time。Please see below for details about what we collect、use、How to transfer and retain your personal data。
2. Provide your personal data

Whenever you purchase our products or use our services、website or mobile app,may be asked to provide us with your personal information。You can choose not to provide the personal data we request,But if you choose not to provide,We may not be able to provide you with our products or services,Or you may be unable to log in to our website or mobile application。
3. Categories of personal data we collect

Categories of personal data we may collect,include:
(a) your name、telephone number、email address、address、mailing address、Billing or shipping address、Your birthday month and date、Your payment and credit card information and any other personal information you voluntarily provide to us;and
(b) The IP address of your computer or mobile device、real-time location data、Browser settings、Browsing history and other Internet logged information。
4. Purpose of collecting personal data

Kangpak Tong Co., Ltd.("Our Company")Use the personal information you provide for the following purposes::
(a) communicate with you;
(b) Verify your identity and any accounts you have with us;
(c) To administer any of your memberships with us or other marketing in which you participate、Promote offers or corporate events;
(d) Process your order for products or services、Provide delivery (including retaining the contents of your shopping cart on our website、Send bills and make payments);
(e) Process and respond to your inquiries、Suggestions or complaints;
(f) Develop new products and services;
(g) Conduct customer opinion surveys;
(h) Provide you with personal care and grooming information;
(i) Perform data analysis、market research、Statistical analysis and behavioral analysis to help us further understand your needs and improve the quality of our services and products;
(j) Personalize our website and content,to cater to your specific preferences;
(k) Conduct direct marketing activities with your consent;and
(l) Any other purpose directly related to any of the above circumstances。

If you object to our use of your information,The Company may not be able to provide products and/or services to you(For example:Process your application、Require、order、Activity participation、Redeem rewards、Inquiries and/or complaints)。

  1. Transfer of personal data

To fulfill the above purposes or to process your personal data (based on our need to know basis),The Company may provide information to related companies whether within or outside Hong Kong,Any third-party service providers and merchants,Disclosure or transfer of your personal data。in addition,If there are legal provisions,The company will disclose relevant personal information,The above personal information will also be disclosed at the request of law enforcement agencies or regulatory authorities.。
6. retain personal data

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it.,including in order to comply with any marketing、law、Accounting or reporting requirements purposes。

in some cases,我們可能為了研究或統計目的而把您的個人資料匿名(使其不再與您有關聯)在這種情況下我們可以無限制地使用這些資料而毋需另行通知您


7. 直接營銷

我們將不定時使用您的個人資料作直接促銷活動,include:
(a) 推廣我們或子公司/相關公司/集團的產品服務活動競賽、Promotional offers (benefits and discounts)、Special programs and any other information we deem relevant,Or use it to give out free trials;
(b) Promote our suppliers、Products from partners or third-party service providers、服務活動競賽、Promotional offers (benefits and discounts) and special programs;and
(c) Conduct market research and evaluation。

We will provide you with details of direct marketing activities through different channels based on the personal information you provide.,includes advertising、send by post、Telephone、Email or send an SMS or message to your mobile device。

If you purchase products or services from us as an individual customer,or provide us with information,and you have not opted out of receiving marketing communications,you will receive marketing materials from us,Provision of personal data is entirely voluntary。However,If you choose not to provide us with personal information,Then we may not be able to provide you with relevant information or services,or process your request。

If you wish to cancel part or all of the messages related to direct marketing activities,You can contact our customer service officers using the methods listed in "Additional Information" below or follow the unsubscribe link provided,To indicate your choices or ask us to change your choices (at no additional charge)。

  1. Information protection

To ensure that when using our website,Your personal data is used securely、not abused,We use advanced encryption technology and secure servers。When you send your order information,our(SSL) It can prevent your information from being seen by third parties when transmitting it.。We also have other safety measures in place,Including that only employees who need to use it and have been trained can access personal data.,Any unauthorized access will not be permitted。

9. Cookies

When you browse our website,The cookies we use automatically collect information about you (including the browser and operating system you are using,and Internet service provider’s domain name)。Cookies are used when you browse the website,Information that the browser will store on your computer。Our cookies identify your computer,Allow us to personalize your shopping experience and recognize you when you return to the site。我們從Cookies收集所得的信息將被用於目的

大部分瀏覽器預設為自動接受Cookies您可自行改變瀏覽器的設定來拒絶接受Cookies若您選擇拒絶接受Cookies您可能無法使用我們網站上的所有功能和服務


10. 第三方網站

本私隱政策僅適用於我們及我們的網站,and does not apply to any other third parties (including websites operated by them)。When clicking on links and/or advertising banners that connect you to third-party websites or websites of companies affiliated with us,You will be bound by their privacy policy。Although we support the protection of Internet privacy,We will not be responsible for any actions taken by third parties outside our network。

  1. How to access or correct your personal data

According to "Personal Data"(privacy)Regulations(Chapter 486),You have the right to know whether our company holds your personal data,You can also request a copy of the relevant information,and correct the relevant information saved by the company。Request for information、Requests to correct any personal data about you in our records,and requirements to withdraw consent (if applicable),You can contact our Company’s Personal Data Protection Officer by email at cstbm@netvigator.com。

  1. Privacy Policy Statement

You can log in to our company website( https://www.hongpaktong.com )View our company's privacy policy statement, To learn more about our privacy policy。

  1. Other information

If you have any questions about this privacy policy,Please contact our customer service representatives via the following methods:
Telephone: +852 23579913(engineering time:Monday to Friday 9am:00to 6 p.m.:00; Closed on Saturdays, Sundays and public holidays)
e-mail: cstbm@netvigator.com
send by post:Room A2, Building A, 7th Floor, Meixing Industrial Building, 16-18 Xingye Street, Kwun Tong, Kowloon, Hong Kong