We will ship the order within 5 working days after receiving the order payment，Using Express Mail Service(EMS) Service delivery，Shipping time depends on EMS logistics arrangement。

• Customers who order over HKD$2999 can enjoy free overseas shipping.，Except Canada，If customers need delivery to Canada，Will be sent by DHL, Shipping fee is paid by the customer，After receiving the order details, customer service staff will，Report freight charges to customers。
• If the order is less than HKD$2,999，You need to pay HKD$300 for overseas shipping.
• Due to different local laws，Hong Kong Kangpak Tang Co., Ltd. only provides shipping services.，All tax and customs deduction risks are borne by the customer。
• Customers who need to use the express delivery service need to pay the shipping fee themselves (not applicable to the free shipping offer for online stores with a minimum purchase)，You can mention the need for express delivery service in the order notes，After payment, our customer service specialist will contact you to confirm and collect the shipping fee.。
• Since goods shipped to the UK need to pay customs duties and VAT in advance，After the customer submits the order, we will，Arrange for a customer service specialist to confirm and collect the payment with you。
• If there is any dispute，Conpak Tong Co., Ltd. reserves the right to make the final decision。

  Overseas order return and exchange – Terms and Conditions
  After receiving the purchased product, the customer can 7 Refund the product within one working day for the following reasons：The product delivered is not what the customer ordered；This product does not match the online product description at the time of purchase；Product expired or damaged upon delivery。

  1) Overseas order support return and exchange services，The products returned by the customer must meet the following conditions：
  • Not consumed、Not used、No wear、No damage and uncleaned；
  • Keep the original packaging；
  • Unopened and product and not broken down into small parts
  *All fees involved in the process (such as shipping charges)、Processing fee、Administrative fees, etc.) must be borne by the customer。

  2) If overseas buyers return the goods themselves and choose to pay the shipping fee，Kangbatang Co., Ltd. will reject all related products，All costs involved in the process will be borne by the customer at his own expense。。
  3) If the receipt information filled in is incorrect due to incorrect，If additional costs occur during transportation，The guest is responsible for this fee at his own expense。

  Please be sure to fill in the correct information when placing an order，Pay attention to phone and email，For logistics personnel to arrange delivery。