freight
Orders will be charged a basic express fee；However, when the order is full of the specified amount, you can be exempted from shipping fees.，For details, please see the following information。
Local shipping in Hong Kong：
Order less than HK$500，Freight for HK$60/50/40(Choose a shipping method)
Orders exceed HK$500 or above，Free shipping (except remote areas)
Remote area
1. Saigon
2. Qingshui Bay
3. Shio
4. Stanley
5. Discovery Bay
6. Mawan
7. Changzhou
8. Lamma Island and Pingzhou
9. Lantau South (including but not limited to：Tai O、Tangfu、Changsha、Plum Wo、Bei'ao, etc.)

International shipping：
Order less than HK$2,999，Freight for HK$300
Orders exceed HK$2,999 or above，Free shipping(EMS Shipping)

China、Shipping in Macau：
Order less than HK$2,999，Freight for HK$200
Orders exceed HK$2,999 or above，Free shipping(EMS Shipping)

Order confirmation
After ordering the product，The customer service department of Kangbatang Co., Ltd. will contact you

Product delivery and return
Product delivery and return are only applicable to users who purchase products on this website.。
Products are purchased through other platforms/stores，Customers can contact this platform/store，Negotiate shipping and return matters。
If you have any questions，Contact the Customer Service Department of Combattang (Service Hotline:+852 23579913 /whatsapp: +852 61106983) 。You can also send an email to cstbm@netvigator.ccom

Order delivery
Hong Kong：Products will be received within 7-10 working days from the second working day of the order date。(*Distribution in some areas may be delayed due to force majeure weather or other impacts)
internationality：Will ship within the 5th working day after the order date，Shipping time depends on the country。

Delayed shipping
If delivery is delayed due to special circumstances，Customer service will call or email notify the customer or announce it in advance on the website backend account。

Order return and exchange – Terms and Conditions
i) Users can receive the purchase of the product 7 Refund the product within one working day for the following reasons：
* The delivered product is not ordered by the user，Or the product does not match the online product description at the date of purchase；Or the delivered product has expired or damaged。

Hong Kong local return and exchange
1) Users can only return and exchange products that meet the following conditions：
* Not consumed、Not used、No wear、No damage and uncleaned；
* Keep the original packaging；
* Unopened and the product and not broken down into small parts

Overseas order return and exchange
1) Overseas order support return and exchange services，The products returned by the customer must meet the following conditions：
• Not consumed、Not used、No wear、No damage and uncleaned；
• Keep the original packaging；
• Unopened and product and not broken down into small parts
*All fees involved in the process (such as shipping charges)、Processing fee、Administrative fees, etc.) must be borne by the customer。

2) If overseas buyers return the goods themselves and choose to pay the shipping fee，Kangbatang Co., Ltd. will reject all related products，All costs involved in the process will be borne by the customer at his own expense。
3) If the receipt information filled in is incorrect due to incorrect，If additional costs occur during transportation，The guest is responsible for this fee at his own expense。
Please be sure to fill in the correct information when placing an order，Pay attention to phone and email，For logistics personnel to arrange delivery。

Things to note
* Product delivery and return are only applicable to users who purchase products on this website.。
* Products are purchased through other platforms/stores，Customers can contact this platform/store，Negotiate shipping and return matters。
* The delivery address cannot be a mailbox number，Please provide the correct delivery address、Contact name and phone number，
* If the product is unknown due to the address、The product was not delivered successfully and the product was returned to our company，This order will be considered "failed to deliver the order"。
* To provide delivery service again，The shipping fee must be borne by the customer。